1. Introduction

Welcome to Monargy Consultancy Private Limited (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.monargy.com (“Website”) or use our services.
This privacy statement outlines the way in which we gather, use and process the information relating to you, the user of the Website (hereinafter referred to as “User” or “you” or similar), which is personally identifiable. Certain pieces of this information related to you may not individually identify you, but when combined with other information, could lead to your personal identification. Consequently, we will classify such information as personal information as well (hereinafter collectively referred to as (“Personal Information”). By using this Website, the User consents to the use (including transfer and/or disclosure) of information as described below. This privacy policy (“Policy”) applies to visitors who are located in India, other parts of the world, including the European Union (“EU”) and is in compliance with the Information Technology Laws, 2000 (“IT Act”), Reasonable Security Practices And Procedures And Sensitive Personal Data Or Information Rules, 2011 (“SPDI Rules”) and The General Data Protection Regulation (“GDPR”). The Policy will articulate the reason for collecting the data, the manner in which the data will be processed and used, the legal basis for processing the data and how long will the data be kept.

2. Information We Collect

We may collect the following types of information:
a. Personal Information:
• Name
• Email address
• Phone number
• Address
• Payment details (for billing purposes)
b. Non-Personal Information:
• Browser type
• IP address
• Device information
• Cookies and similar tracking technologies
We may collect Personal Information from you when you avail any of the services from our website and/or when we engage with you and third parties during the ordinary course of business.

3. How We Use Your Information

We use the information collected to:
• Provide and improve our services
• Process transactions and send confirmations
• Respond to inquiries and offer support
• Send promotional communications (if you have opted in)
• Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:
• Service providers assisting in business operations (e.g., payment processors, hosting providers)
• Legal authorities, if required by law or in response to valid requests
• Business partners with your explicit consent
If we transfer your Personal Information to a destination outside India, we will ensure it receives a similar degree of protection by implementing appropriate safeguards, as required by applicable privacy laws.
We may make non-personally-identifiable information available to third parties for various purposes. This data maybe automatically-collected and would be analysed to create an aggregated view of the data, ensure the reported information was anonymous.
Except as disclosed in this Policy or as otherwise authorized by You, we will not share Personal Information with third parties for their marketing purposes. Your trust and confidence are our highest priority.

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and improve our services. You can control cookie preferences through your browser settings.

6. Other Websites

The Website may contain links to other websites that are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of these websites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit. We will not be responsible for any information that you may provide to such websites accessible through the Website.

7. Data Security

We ensure that personal data of the Users on this Website is subject to appropriate security. We may share aggregated information about Users with third parties including advertisers, business partners to understand the trends and patterns on the Website and manage and improve our business relationships. The aggregated information does not include personally identifiable information.
We may share Personal Information with third parties to administer and process your requests. These parties shall use the information solely in conjunction with the specific services they provide for us (e.g. fulfilment of an order, responding to your question or comment, deployment of a consumer survey, investigation of a complaint, and so on). Our agents and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Policy. We reserve the right to disclose any Personal Information as needed if such information is requested by law enforcement agencies or if we are required to do so by law, regulation, subpoena, court order, or by a government entity. We may also disclose Personal Information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of the Website.
We reserve the right to transfer any information we have about a User in the event that we sell or transfer all or a portion of our business or assets to a third party ensuring that the third party shall have similar policy to safeguard the information so shared.
Although, we will endeavour to meet the requirements of the Internet Security policy envisaged under this section, we cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material derived from this Website. As best practice, we also strongly recommend that you regularly run an anti-virus programme on all material downloaded from the Internet.

8. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:
• Accessing the personal information we hold about you
• Requesting corrections to your data
• Requesting deletion of your data
• Opting out of marketing communications
To exercise your rights, please contact us at mona@monargy.com.

9. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have the following additional rights under the General Data Protection Regulation (GDPR):
• The right to data portability
• The right to restrict or object to processing
• The right to lodge a complaint with a supervisory authority
• The right to withdraw consent at any time
We process your personal data based on your consent or as necessary to perform our contractual obligations. For GDPR-related inquiries, please contact mona@monargy.com.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website signifies your acceptance of any updates. By using this Website, you consent to the terms of this Policy and signify your assent to all of the terms of this Policy and our Terms of Use. If you do not agree with any term of this Policy or our Terms of Use, please do not use this site or submit any personally identifiable information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Monargy Consultancy
Email: info@monaargy.com
Phone: +91-84322 23666
Address: Sahni Niwas, 17 North Avenue, Santacruz West, Mumbai – 400054
Thank you for trusting Monargy Consultancy. Your privacy matters to us.